What can we learn from AFCA statistics

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AFCA Datacube     AFCA’s work generates…

What is fair for AFCA in all the circumstances?

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AFCA is required to operate in a way that is accessible, independent,…

The consumer journey through the Internal Dispute Resolution (IDR) process of financial service providers

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The Australian Securities and Investments Commission (ASIC) commissioned…

What are systemic issues for AFCA

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A systemic issue is one that has been raised in a complaint or…