What can we learn from AFCA statistics

AFCA Datacube     AFCA’s work generates…

What is fair for AFCA in all the circumstances?

AFCA is required to operate in a way that is accessible, independent,…

The consumer journey through the Internal Dispute Resolution (IDR) process of financial service providers

The Australian Securities and Investments Commission (ASIC) commissioned…

What are systemic issues for AFCA

A systemic issue is one that has been raised in a complaint or…