
Learn and compare complaints data with the industry
A customer complaint is an excellent barometer and provides incredible…

Supporting claim disputes with AFCA Insights
Learning from claims related recent dispute trends
If we look…

Internal dispute resolution & RG 271
RG 271 will replace RG 165 and takes effect for complaints received…

Supporting Insurance claims handling as a financial service
Previously, claims handling and settling services for insurance…

What is AFCA Insights
Cognitive View's AFCA Insights is an independent service that…