Speech analytics

Speech Analytics

/
It wasn’t so long ago that businesses were forced to manually…
Sentiment and Tone Analysis

Revolutionising Call Centres with Sentiment and Tone Analysis

/
Till date, call centres remain to be the most important touch…
Speech Analytics: The Driving Force for Better Business Practices and Customer Experience

Speech Analytics: The Driving Force for Better Business Practices and Customer Experience

/
Gone are the days when providing the best customer experience…
Deep Learning And Communication Through Powerful Apis

Defining The Future Of Deep Learning And Communication Through Powerful APIs

/
According to the Harvard Business Review, historical evidence…
Sales Agent Evaluation with Call Monitoring and Scoring

Sales Agent Evaluation with Call Monitoring and Scoring

/
As customer centricity in businesses continues to increase,…