

Revolutionising Call Centres with Sentiment and Tone Analysis
Till date, call centres remain to be the most important touch…

Speech Analytics: The Driving Force for Better Business Practices and Customer Experience
Gone are the days when providing the best customer experience…

Defining The Future Of Deep Learning And Communication Through Powerful APIs
According to the Harvard Business Review, historical evidence…

Sales Agent Evaluation with Call Monitoring and Scoring
As customer centricity in businesses continues to increase,…