Communication surveillance for all customer communication channels
Quality Control to identify knowledge gap & training need
Evaluation of Sales Effectiveness
Automated call scoring for performance measurement
Obligation management and end to end view compliance status
Regulatory compliance adherence
Huge cost savings with automated quality control for customer support agent and advisor performance.
Improve compliant sales with better and real time objection handling
Regulatory compliant adherence
Prevent regulatory fines
REGULATIONS THAT WE SUPPORT
Cognitive View is the world’s first regulator optimized risk and compliance automation platform. The platform provides out of the box regulatory content in the form of obligations and compliance automation.