Cognitive View Integration Vector

Customize to Integrate with your Business

Cognitive View Platform meets all your business needs. Its open API platform is extremely flexible and can handle any custom integration requirements. Modify it’s out of the box connectors that support some of the most common CRM, Service Management, Contact Center and CRC platforms.

INTEGRATION OPTIONS

Integrate Cognitive View with existing Systems and Processes

salesforce

SalesForce CRM integration

service now logo

ServiceNow integration

law obligation

GRC integration

Governance, Risk management, and Compliance investigation

call centre icon

Contact Centre integration

OTHER KEY FEATURES

Customer Experience - Cognitive View
Cutomer Experience Analysis

  • Customer sentiment & tone analysis
  • Customer churn measurement
  • Complaints
  • Improve the NPS score
Quality Management - Cognitive View
Quality Assurance

  • Communication Surveillance
  • Quality Control
  • Evaluation of Sales Effectiveness
  • Automated Call Scoring
Conduct Risk Analytics - Cognitive View
Risk & Compliance

  • Obligation Life Cycle Management
  • Compliance Automation
  • Incident & Breach Register
  • Conduct Risk Evaluation
Regulation Management - Cognitive View

Regulation Management

  • Understand changing Regulations
  • Identify Obligations
  • Manage Obligations and Related Controls
  • Built-in Regulatory Libraries
Award Logo Landscape V2.3 - Cognitive View

SEE HOW
IT WORKS!

Interested in learning about how conduct risk analytics work on the Cognitive View platform?

Cognitive View Scheduled demo