Half Sized Blog Element (Single Author Style)

Half Sized Blog Element (Multi Author Style)

CV Blog Claims afca insights

Supporting claim disputes with AFCA Insights

Learning from claims related recent dispute trends If we look at some of the complaint trends we can observe recent claim related dispute trends. Top issues for claims dispute   AFCA’s decision outcome for fraudulent claims   Insurance contracts act is the top compliance failure reason for claim related disputes   Resolving claim disputes with […]

CV Blog Claims Supervision

Getting started with Claims Supervision

Royal Commission’s final report recommended  that insurance claims handling should not be excluded from the definition of ‘financial services’, reflected issues arising from a number of case studies examined.  In general insurance, as demonstrated by several case studies, poor conduct included: Failing to handle claims in a fair and transparent manner, failing to act in an […]

CV Blog Claims afca insights

Supporting claim disputes with AFCA Insights

Learning from claims related recent dispute trends If we look at some of the complaint trends we can observe recent claim related dispute trends. Top issues for claims dispute   AFCA’s decision outcome for fraudulent claims   Insurance contracts act is the top compliance failure reason for claim related disputes   Resolving claim disputes with […]

CV Blog Claims Supervision

Getting started with Claims Supervision

Royal Commission’s final report recommended  that insurance claims handling should not be excluded from the definition of ‘financial services’, reflected issues arising from a number of case studies examined.  In general insurance, as demonstrated by several case studies, poor conduct included: Failing to handle claims in a fair and transparent manner, failing to act in an […]