• Key Features

    State-of-the-art features at your fingertips

Customer Experience - Cognitive View

Customer Experience Analysis

  • Customer sentiment & tone analysis
  • Cutomer churn measurement
  • Complaints
  • Improve NPS score
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Quality Management - Cognitive View

Quality Assurance

  • Communication Surveillance
  • Quality Control
  • Evaluation of Sales Effectiveness
  • Automated Call Scoring
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Conduct Risk Analytics - Cognitive View

Risk & Compliance

  • Obligation Life Cycle Management
  • Compliance Automation
  • Incident & Breach Register
  • Conduct Risk Evaluation
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Regulation Management - Cognitive View

Regulation Management

  • Understand changing Regulations
  • Identify Obligations
  • Manage Obligations and Related Controls
  • Built-in Regulatory Libraries
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Cognitive View Integration Vector

Integration

  • SalesForce
  • ServiceNow
  • GRC
  • Contact Center
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SEE HOW
IT WORKS!

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