• Gain complete insight

    into your firm’s obligations and real-time view of compliance adherence.
    Understand CUSTOMER COMPLAINTS early

  • Gain complete insight

    into your firm’s obligations and real-time view of compliance adherence.
    PREVENTS MISCONDUCT / MISSELLING and improve the market reputation

  • Gain complete insight

    into your firm’s obligations and real-time view of compliance adherence.
    REDUCE COMPLIANCE BREACH & Improve Compliant Sales

  • Gain complete insight

    into your firm’s obligations and real-time view of compliance adherence.
    IMPROVE COMPANY CULTURE with better Conduct Risk management

Cognitive View analyzes customer communication data to identify conduct related risk and automates the compliance monitoring processes. It provides the actionable insights necessary to understand Customer Experience and Agent Performance.

AI-Driven Platform

 AI & NLP based Regtech

call centre icon

100% Call-Center coverage

Call recording & analytics

Regulatory content out of the box

Regulatory content out of the box

Machine-readable Australian & Global regulations

Self-service APIs & Seamless Integration

Self-service APIs & Seamless Integration

Integration with CRM, Contact center, Service Management systems

Conduct Risk framework

Conduct Risk framework

Prevents misconduct and misselling

Real-time analytics

Real-time analytics

Agent Self-coach & Supervisor monitoring

Conduct Risk Management

Conduct Risk Management

Provides a framework to manage conduct related risk in real time, promotes good behaviour and improves organizational culture

Customer Experience Analytics

Helps in management of customer experience, churn, complaints

Customer Experience Analytics
Compliance & Quality Monitoring

Compliance & Quality Monitoring

Compliance automation & quality management to identify compliance failures and knowledge gap

Key Solutions

State-of-the-art features at your fingertips

Quality Management - Cognitive View
Compliance Monitoring & Automation
Customer Experience - Cognitive View
Customer Experience Analytics
Regulation Management - Cognitive View
Conduct Risk Management
Conduct Risk Analytics - Cognitive View
Complaints Management

Regulatory Compliances

We use next-generation Artificial Intelligence, Machine Learning, and Big Data Analytics to provide the following Regulatory Compliance management besides others

FCA logo

FCA
Compliance

AFSL Compliance

AFSL
Compliance

MiFID II Compliance

MiFID II
Compliance

Royal Commission Reforms

Royal Commission
Reforms

GDPR Compliance

GDPR
Compliance

MAS Monetary Authority of Singapore

MAS
Compliance

CV SUI elements-04 - Cognitive View

Insurance Sales
Process

Blogs

Metrics for Machine Learning model evaluation

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How you choose metrics determines how machine learning…
Surveillance Functions for 1ST Line of Defence

Surveillance Functions for 1ST Line of Defence

/
Major financial institutions are increasingly focused on effectively…
Steps in Developing a Conduct Risk Framework

Steps in Developing a Conduct Risk Framework

/
Many financial services firms are now working to embed conduct…
Case Study - Cognitive View
Download Whitepaper - Cognitive View

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SEE HOW
IT WORKS!

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