CognitiveView
Talk to an Expert
Agent identity verification station with a registered agent profile, security key, and access review records

Agent Certification

Defined standards. Defensible decisions.

Certify agents before they act.

Evaluate agent behavior, controls, and evidence against defined assurance benchmarks—then establish a certification state you can continuously revalidate.

Certify an AgentSee How It Works
  • Certification
  • Verified identity
  • Risk assessment
  • Revalidation
From potential to proven

A clear journey to agent certification.

Move from a defined agent profile to a clear certification outcome—with measurable criteria, connected evidence, and explicit conditions for use.

Explore the Journey
  1. 01

    Define

    Register the agent’s purpose, scope, owner, and risk context before evaluation begins.

    A defined agent profile

  2. 02

    Evaluate

    Test behavior, access, controls, and evidence against the applicable assurance criteria.

    Evidence against benchmarks

  3. 03

    TrustScore

    Bring criterion-level results together to make readiness and remaining risks measurable.

    A measurable trust assessment

  4. 04

    Certify

    Establish the certification outcome, approved scope, and conditions for ongoing revalidation.

    A defensible certification record

Trust score

See what earns an agent’s trust.

Go beyond a single number. Understand the criteria behind each agent’s assessment, and where the evidence needs closer attention.

255075100Identity & PurposeRisk AssessmentTool AccessAuthority BoundariesRuntime ControlsHuman Oversight

Six criteria. One connected trust profile.

85/100

Illustrative TrustScore

Average across six example criteria

Identity & Purpose

Verify the agent’s identity, ownership, intended purpose, and approved scope before it acts.

Example scores explain the assessment view. Certification outcomes depend on applicable criteria, evidence, and review—not the illustrative average alone.

Certification states

One assessment. Three paths forward.

A certification decision defines what happens next. Follow each path from assessed evidence to permitted action and ongoing review.

Certification outcomes
01

Assured

Required criteria are met, evidence is verified, and oversight is defined. The agent is certified for its approved use cases.

Verified evidenceCriteria metApproved scope

Proceed within scope

Approved use cases

Monitor and revalidate
02

Conditionally Assured

Core criteria are met with gaps that require restrictions, time limits, or additional oversight. Conditions remain in place until the gaps are resolved.

Core evidenceConditions applyLimited scope

Proceed with conditions

Restricted permissions

Resolve gaps and review
03

Not Assured

Required criteria are not met. The agent is blocked from acting until gaps are remediated and its evidence is re-evaluated.

Evidence gapsCriteria unmetActions blocked

Hold agent actions

Not approved to act

Remediate and reassess

Scroll to explore the next outcome

Certification is scoped to defined use cases. Changes to an agent, its tools, or its operating context may require re-evaluation.

Assurance criteria

Certify against defined benchmarks.

A consistent, auditable framework connects each criterion to the controls and evidence required to satisfy it. Every certification decision has a documented basis.

  • Identity & purpose

    Register and verify the agent before it acts.

  • Risk assessment

    Assess bias, safety, and potential misuse.

  • Least-privilege access

    Limit tool and data permissions to the task.

  • Runtime controls

    Enforce policy at the point of action.

  • Decision evidence

    Capture decisions, actions, and outcomes.

  • Human oversight

    Define review and escalation for high-risk scenarios.

  • Continuous revalidation

    Reassess as the agent and its context change.

Discuss your assurance criteria
Audit assessment binder, verified identity credential, access key and padlock, and evidence documents representing assurance benchmarks

Identity. Controls. Evidence.

Connected benchmarks turn an assessment into a traceable certification decision.

Framework mapping: NIST AI RMF · ISO 42001 · EU AI Act

Use cases

Certify agents for the work you do.

Different industries. Different risks. One consistent approach to verifying the agents that do your most important work.

Mortgage lending documents and calculator on a desk
USE CASE 01

Fair lending · Disclosures

Mortgage & Lending

Certify underwriting agents against fair-lending rules, risk thresholds, and disclosure requirements.

Scope. Evidence. Oversight.
Financial analyst reviewing charts on a monitor
USE CASE 02

Payments · Reporting

Financial Operations

Assure agents that initiate payments, reconciliations, and financial reporting.

Scope. Evidence. Oversight.
Healthcare professional using a tablet in a clinic
USE CASE 03

Privacy · Clinical safety

Healthcare

Certify patient-facing agents against privacy rules and clinical safety standards.

Scope. Evidence. Oversight.
Customer service agent wearing a headset at a desk
USE CASE 04

Responses · Escalation

Customer Service

Assure support agents to approved responses, refunds, and escalation paths.

Scope. Evidence. Oversight.
HR team interviewing a candidate in an office
USE CASE 05

Fairness · Consistency

HR & Recruiting

Certify screening and hiring agents for fairness, consistency, and lawful decisions.

Scope. Evidence. Oversight.
Enterprise operations team collaborating in front of screens
USE CASE 06

Permissions · Workflows

Enterprise Operations

Assure automation agents that move data and execute workflows across systems.

Scope. Evidence. Oversight.

Certification connects industry requirements to the agent’s approved actions, evidence, and oversight.

Business value

From experimentation to trusted action.

Make certification part of how you operate. Understand your agents, govern their actions, and give teams the confidence to adopt AI responsibly.

Start with visibility
Realistic agent identity record organizer with fingerprint credentials, ownership records, and a certification approval stamp

01 / Visibility

Know your agents

A single registry of every agent, its purpose, owner, and current certification state.

PurposeOwnershipCertification state
02

Control actions

Decide exactly what agents may do — and enforce it at the moment of action.

Operational control

03

Reduce risk

Catch unsafe actions before they execute, not in a post-incident review.

Proactive protection

04

Build trust

Show customers, auditors, and regulators that agents operate under control.

Demonstrable assurance

05

Scale adoption

Roll out more agents confidently with certification that grows with you.

Confident expansion

Clear ownership. Enforced boundaries. Evidence you can stand behind.

Defined standards. Defensible decisions.

Give every AI agent a certified boundary.

Certify agents before they act. CognitiveView evaluates behavior, controls, and evidence against defined assurance criteria—then establishes a certification state you can continuously revalidate.

Certify Your AgentsBook a Demo
  • Certify every agent against defined benchmarks
  • Continuous revalidation across drift and updates
  • Show auditors a complete evidence trail
  • Defensible decision governance before execution